Benefit Contacts
| Provider / Plan | Provider-Plan Number | Phone | Phone / Online |
|---|---|---|---|
| Provider / Plan | Provider-Plan Number | Phone | Online |
| Benefit Resource Center | USI | 855-874-0829 |
BRCMidwest@usi.com Mobile App: MyBenefits2Go Access Code: E81522 |
| Healthcare (Health Plans) | UMR-76-415785 | 800-826-9781 |
www.umr.com United Healthcare Choice network App: UMR |
| Healthcare Plan Advisor (Expanded Customer Service) | UMR-76-415785 | 800-207-3172 7 a.m.–7 p.m. CT |
umr.com |
| Healthcare (Prescriptions) | OptumRx-01964007 | 877-559-2955 |
www.umr.com Mobile App: OptumRx |
| Healthcare (Virtual Care) | Teladoc | 800-Teladoc |
www.teladoc.com Mobile App: Teladoc |
| Healthcare (Virtual Care- Mental Health) | Talkspace |
www.talkspace.com Mobile App: Talkspace |
|
| Healthcare (Christian Science) | Christian Science Practitioners | 800-826-9781 | Find a Practitioner |
|
Health Savings Account Flexible Spending Accounts Healthcare FSA Dependent Care FSA |
Inspira Financial | 844-729-3539 |
www.inspirafinancial.com Mobile App: Inspira Financial |
| Dental | Delta Dental | 800-335-8266 |
DeltaDentalMO.com/Members service@deltadentalmo.com |
| Vision | DeltaVision with EyeMed | 800-226-1412 | DeltaVisionMO.com/Members |
| Short-Term Disability(STD) | Hartford-590359 | 888-301-5615 7 a.m.–7 p.m. CT |
mybenefits.thehartford.com |
| Long-Term Disability (LTD) | Hartford-716220 | 888-301-5615 7 a.m.–7 p.m. CT |
mybenefits.thehartford.com |
| Basic and Voluntary Life, AD&D | Hartford-716220 | 888-563-1124 7 a.m.–7 p.m. CT |
Reach out to HR to submit a claim |
| Retirement | Transamerica | 800-755-5801 | www.transamerica.com/portal |
| Retirement Adviser | StraightLine | 877-EDU-403B |
www.straightline.com/principia info@straightline.com |
| Employee Family Assistance Program (EFAP) | LifeCare | 800-697-7315 24 hours / 7 days a week |
ADP Single Sign-on Select Resources, My Tools |
| Travel Assistance | Hartford | 800-243-6108 (U.S. & Canada) 202-828-5885 (Outside of U.S.) |
assist@imglobal.com |
| Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance |
Hartford-716220 | 866-547-4205 7 a.m.–5 p.m. CT |
myhealthhub.app/thehartford |
Benefit Resource Center
Principia offers access to the USI Benefit Resource Center (BRC), designed to provide you with a responsive, consistent, hands-on approach to benefit inquiries. Benefit Specialists are available to research and solve elevated claims, unresolved eligibility problems, and any other benefit issues. The Benefit Specialists are experienced professionals and their primary responsibility is to help you.
The Specialists in the Benefit Resource Center are available Monday through Friday 8-5 CT at 855-874-0829 or via e-mail at BRCMidwest@usi.com. If you need assistance outside of regular business hours, please leave a message and one of the Benefit Specialists will promptly return your call or e-mail by the end of the following business day.




